German Professor Oliver Eckart, CEO at 2becontinued strategies, specialized Brand & Digitization Consultant for Consumer & Retail, shares with us today the top 5 skills to succeed as a retail manager!
1. Empathy
You must understand consumer/shopper needs, wants, and all relevant trends.
2. Creativity
You will need it for pragmatic problem solving, and for attention to detail to present offering
3. Operational skills
These include: project management, business administration, fast decision-making (retail is detail).
4. Strategic Mind
It is absolutely necessary to see beyond operational day-to-day work as the role of retail will be transformed drastically.
5. Knowledge
Due to current trends, retail professionals must specifically have knowledge in sustainable solutions, ecologically and economically, and in technology to automate standards.